Privacy Policy

Last reviewed: June 2026 · Plated Gear Rentals LTD · Company number 17249060

1. Who We Are

This Privacy Policy applies to the website platedgear.co.uk, operated by Plated Gear Rentals LTD, a private limited company registered in England and Wales (Company number: 17249060). Incorporated 29 May 2026. SIC 77210 — Renting and leasing of recreational and sports goods.

If you have any privacy questions or requests, contact us at: [email protected]

2. What Information We Collect

We collect personal information only when you choose to submit it through our website contact forms or rental enquiry forms. This may include:

  • Your name
  • Email address
  • Phone number (if provided voluntarily)
  • Organisation, club, or business name (if provided)
  • Details about your rental enquiry — such as activity type, dates, location, group size, and equipment needs
  • Safety or suitability notes you choose to include in your enquiry
  • IP address and basic browser information collected automatically by the web server (standard server logs)

We do not currently use analytics cookies, tracking pixels, or marketing automation platforms. If this changes, this policy will be updated.

3. Why We Collect This Information

The information you submit through our forms is collected solely to:

  • Receive, review, and respond to rental enquiries and contact messages
  • Discuss equipment availability, suitability, and rental terms with you
  • Communicate by email about your enquiry

We do not use your information for marketing without your explicit consent, and we do not sell or share your personal information with third parties for commercial purposes.

4. Lawful Basis for Processing

We process your personal information under the following lawful bases under UK GDPR:

  • Legitimate interests — to receive and respond to rental enquiries submitted through this website.
  • Consent — where you tick a consent box before submitting a form, confirming you understand the enquiry-only nature of your submission.
  • Contractual necessity — where communication relates to the formation or administration of a rental agreement.

5. How We Use Your Information

Your enquiry details are used to review and respond to your hire request. Email communication will be limited to responding to your enquiry, confirming or discussing rental details, and sending information directly relevant to your request.

Please do not submit sensitive personal information — such as financial details, medical information, or payment card data — through our website forms. These are not secure payment systems.

6. Data Retention

We retain enquiry correspondence for a reasonable period necessary to handle the enquiry and any follow-up communication. Where no rental is agreed, data is retained for a limited period and then removed. Where a rental is agreed, correspondence and relevant records may be retained for the duration of the rental relationship and for a reasonable period afterward for legal and administrative purposes.

7. Your Rights Under UK GDPR

You have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct inaccurate personal information
  • Request deletion of your personal information (subject to legal or legitimate retention obligations)
  • Object to processing based on legitimate interests
  • Request restriction of processing in certain circumstances
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at: [email protected]

8. Cookies

This website uses essential cookies only, necessary for basic website functionality. We do not currently use tracking, advertising, or analytics cookies. See our Cookie Policy for full details.

9. Third-Party Services

This website is a static website hosted on standard web hosting. We do not currently use third-party form processors, CRM systems, or marketing platforms. If a form processing service is added in future, this policy will be updated to reflect the relevant third party and their data processing terms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page. We recommend checking this page periodically. This policy applies from June 2026.

11. Contact

For any privacy-related questions, data access requests, or concerns, contact Plated Gear Rentals LTD at: [email protected]

Plated Gear Rentals LTD
Company number: 17249060
Registered in England and Wales